At first glance this market seems heaven-sent with all of the delicious looking imported Italian products. I went in 2 days before Christmas and picked up a few things -- among them a fresh black winter truffle for almost $80. I brought it home and immediately stored in in a jar of uncooked rice as instructed. Two days later when we went to use it, upon slicing it in half, we discovered it was FULL OF WHITE WORMS!!!! I called to tell them this and that I wanted to bring the truffle back for store credit at the very least and was told that they would not be able to help me. My husband then went to the store with the wormy truffle and the owner refused to even look at it or offer any compensation. Due to the owner's complete refusal to even work with us, I will NEVER SHOP HERE AGAIN and will post this story as many places as I can. Thanks for nothing.‎

Con: RUDE owner, horrible customer service. At first glance this market seems heaven-sent with all of the delicious looking imported Italian products. I went in 2 days before Christmas and picked up a few things -- among them a fresh black ...

Buon Italia is inside the Chelsea Market. It is a wonderful little Italian Market. The fresh mozzarella is to die for. Lots of friendly staff available to help with your order. ...

For anyone who has ever lugged a carry-on bag full of exotic-looking cans and jars back from a trip to Italy, Buonitalia will be a back-saving godsend. ...

When it first opened at the Chelsea Market, we were somewhat skeptical. Some of the inventory wasn't terribly fresh, and the store seemed deserted most of the time. What a difference a few years can make! Now Buon Italia carries a tremendous ...