Trust me stay away from these scumbags at this Budget Rent a Car. I was on a business trip and had reserved a car in advance. When I got off the plane I realized this Budget is not even inside the McAllen airport (1st sign of problem). I had to be picked up by their shuttle van to their location which is a few minutes from the airport. When I got there, instead of giving me the car I reserved (a Hyundai Accent) they forced me to take a crappy Chrysler PT Cruzer which is all dented up and has a cracked windshield! And it's not even a small crack but a huge one. When I saw what kind of car they were giving me (that was after spending close to 15 minutes in the office) I told the guy the car is unsafe and asked for a different one but he refused to change it claiming it's legal to drive a car with cracked windshield in Texas and all his cars have windshielf problems (and that's damn right all his cars on the lot are beat up and crappy in condition but none of the others have a huge crack like mine). I was really in a rush and since I was stucked with these scumbags at this remote location away from the airport I couldn't even use another car rental company so I just took the car. However I will never ever deal with this Budget Rental again and I'll make sure no other people falls victim of them!