Although Brucettes has enjoyed all that success has afforded it as a business and the owner has prospered there is NO REASON to be RUDE. A friend of mine and her daughters experienced, first hand, how when success is granted to some it can go to their head. It is the customer that afford Lewis Hoffman of Brucettes to have multiple locations, employees, and provide financial security for the owner. So my advise to him (Lewis Hoffman), would be STAY IN THE BACK, and allow your trained, kind and respectful staff serve your customers. You may not need one woman's business, but you do need multiple women's business. If you are as RUDE to all your customers as you were to my friend, in the presence of her children I am almost sure your feeling of being untouchable would soon fade. Never Forget, that those you pass going up will be the ones you pass going down. Your business is built on people so treat them with respect.
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