Go elsewhere by Ettie S. at InsiderPages
I have to echo previous reviewers who've commented on this clinic's lack of responsiveness. After my dog had a seizure in September and another one in October, Dr. Schlanger ordered $200 worth of tests, but never called me with the results. I left many messages which he claimed, when I finally spoke with him THREE weeks later, that he had never received. So maybe it's just an abysmal office staff that doesn't pass on messages. But on the other hand when Dr. Schlanger did finally talk with me about the test results, he said that he'd get back to me the next day about one question -- but never called me again, despite repeated calls on my part. I don't think that's just the fault of the office staff.
I've realized that it's time to move on. I've found another vet who, in response to one visit about a dermatology condition, has called me twice, unsolicited, with helpful follow-up. That's the kind of vet you want to have -- someone you can count on. Which, sadly, I did not find to be the case at Brent Air.
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