Like them family owned

This place is unbelievably difficult. They are not only terrible at dry cleaning clothes (clothes came back smelling just they did when they went in!) and when the problem was brought to their attention, they denied it and even went so far as to claim "they have never messed up" in their 30 some years of experience.
Now, if you try and work with them and just use their fluff and fold option - all your clothes WILL come back with little lint ball -s all over it. It's a disaster. Save your money and time.

Where do I begin? This company not only has extremely poor dry cleaning abilities, but they are completely incapable of acknowledging their shortcomings. Many of my clothes came back with the same stains, some even came back with new ones. However, when brought to their attention, they denied having anything to do with it and even went so far as to say it was something I must have done. I took their word for it and believed that it must have been an oversight on my part, so I returned with more clothes only to get my dress shirts back still smelling dirty. It was truly disgusting and while they agreed to dry clean them again, they behaved so put out by it and annoyed. More annoying would be to wear a still dirty shirt that you paid to have dry cleaned unsuccessfully but I don't think they see it that way. Either way, there are too many better options in Los Angeles. I will no longer return to Bower & Sons and highly recommend you avoid going there if possible.

Bowers Cleaners is the last of the old-tyme cleaners with all of the modern touches that bring meaning to "you get what you pay for." In addition to consistent and superior service, the owners make it a point to make you feel good about patronizing the business and being a part of the family. At first reaction, you may feel their pricing is high, but that depends on the value you place on your clothing investment, then you will realize the attention to detail is an art that most cleaners have forgotten. Finally, even though they may be distant from you, they deliver and pick/up.

Bowers and Sons has been great. I live in a building downtown that has delivery service setup with them two days a week. However, on several occasions I've needed some last minute rush service and each time they've made special deliveries with no extra charge or complaint. Like the previous post said, they're very fair and their receipts are computerized and detail every item so nothing gets lost! I even appreciate that when giving them dark colored items (like a black blazer) they return it with a little sticky sheet to clean off any last-minute lint!

They gave me a yellow bag to collect everything in and they keep my details (including payment) on file. I just leave the bag downstairs and I'm set to go! Their physical location is a little out of the way, and the neighborhood's not the best, but with the pickup and delivery service, you can't go wrong.