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Delray Beach Yellow Pages > Pet Grooming > Boca Delray Animal Hospital

Boca Delray Animal Hospital

14888 S Military Trl Delray Beach,FL 33484 map
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Description
This business is categorized as a Pet Grooming business. Boca Delray Animal Hospital is located on 14888 S Military Trl in Delray Beach. Services provided by this facility consist of Boarding, Odor Control, Grooming. For the convenience of their customers, languages spoken include SPANISH . and they can be contacted by calling (561) 496-1700 . Their hours of operation are Monday Closed , Tuesday Closed , Wednesday Closed , Thursday Closed , Friday Closed , Saturday Closed They accept Discover, Master Card, Visa, American Express. for payment. They have a total of 6 reviews, 4 positive reviews and 2 negative reviews.
Reviews (6)
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Citysearch User

Citysearch User

Wednesday, October 31, 2007
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Bad service
I brought my dog into Boca-Delray Animal Hospital initially from complications from bee stings. The office was much closer than my regular vet and I felt that I needed emergency services. At that time I felt good about the experience so when I was looking to transfer from my old vet to a new one Ithat was closer, of course thouht of Boca-Delray Animal Hospital. Without going into too much detail I had a disagreement with a nurse about getting a refill presription that my dog regularly takes. I had just had her blood levels checked at my previous vet and they wanted me to have this done again before giving me another prescription. The nurse also was looking at an old record and insisted to me that my dog needed other shots too. She argued wtih me. The nurse went back to speak to the vet several times and came back only to argue with me more. After asking to see the vet to discuss the issues, he didn't even have the respect to come talk to me briefly. I stated that I guess that I would have to transfer back to my old vet. As I was leaving the nurse yelled that she would be closing my file (without even asking)! I left very upset.
I just called to get her rabies vaccine, that I had done there, faxed to my old vet and the woman on the phone came back saying very rudely that the actual vet had closed the file and that it would take awhile to find it to fax. I thought that someone would be upset that they were losing a client but they were not. That is why I wrote this and wanted to share my very distrubing and upsetting experience with Boca-Delray Animal Hospital. I would add my identity but I'm still waiting for them to fax the report.

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