We spent $4700 for a new system - condenser and handler. The installers ruined the trim and cover to the attic crawl space. They set the blower for the 4 ton unit to a 5 ton setting causing it to blew too strong and too loud. The unit broke hours after they left. The next day, a handyman came to fix the damaged crawl entrance. His work was average and he was not able to paint as he did not have paint with him and could not paint because they had to come to service the unit. The serviceman came to fix the unit and said it was a factory defect. He spent 4 hours and fixed it. It worked for a few more hours and then was broken again. We are having out of town company sleep over tomorrow and cannot have the constant heat and mess in the house. There is no way I can recover the time wasted away from work and with this mess. Their men did not make any effort not to track in dirt and mud. Although they used a drop cloth, we had to vacuum and mop everytime they came - which would have been totally fine had it not been 3 times in 2 days. The moral of the story is to spend a few bucks more and get yourself a working unit.

I have dealt with Boca Air for many years as both a residential customer as well as a commercial customer. They treated me well in both roles. They are always polite on tehphone, remembering you by name and they always, without fail, show up at their scheduled time to do the maintennence and/or repair work you ordered.

They offer air conditioner maintennence plans to save you money in the long run keeping your unit running smoothly and hour home or office eternally cooled - very important in this climate.

Their workers are always clean and polite and I have always felt safe allowing them into my home, even when I wa shome alone with my children - more than you can say for some of the companies out there.

PROS: reliable, safe, on time
CONS: none