Robert is not thorough and expensive. I am not sure if he was able to accomplish anything for us. He has been paid (in full) which I do not recommend doing to anyone before the job was even started. Perhaps there should have been a contract with definable goals to ensure that the job was done. He never submitted paper work and more than a year later, we found out that the paper work wasn't submitted in it's entirety. So now we have to wait another 6 months to re-submit paperwork. Obviously, we've chosen another lawyer to handle the case so that we can move on with our lives.