It was nice to hear that I won't be charged for keeping a video out past one week, but if I want to see a film that wasn't quite a blockbuster then I think I'll stick to netflicks. When we asked a sales person for help in locating a film, she said to give her a moment - which was fine. It gave us time to gaze at the great selection of popcorn, magazines, and candy, but before we knew it, she was walking out the door for a break, or perhaps she was simply past due for her return home. Blockbuster is great, but we never seem to find just what we're looking for.