Repair Dept. is a JOKE!!!
Not worth the trip, not worth the money. I had my Fender amp repaired at Bill's. The repair department did not write any of my concerns about the amp down, promised me it would be done in two (2) weeks and all work would be completed. I didnt here from them at all. After 3 1/2 weeks I called them. They told me they were waiting on parts and did not tell me anything else. After 5 1/2 weeks still no contact from them so I called again. Still waiting on parts. Ok, I'm getting upset now but if the amp works great. After two (2) months I finally get a call from them telling me it was ready. I pick it up. I am a little upset but at least the amp is done. When I get home a plug it in, the knobs are still loose, the reverb still does not work, but it does sound a litlle better. I was very upset at this point and when I called I was told to buy a reverb pedal and the loose knobs could not be helped. I like his amp but for $156 dollars for a repair that really was not repaired I would not waste my time with the repair shop at bill's music house. Had they kept informed of what could be fixed, what could not be fixed and how long it actually would have taken I would have not have gotten any work done. Instead I am out $156 and still have an amp that doesnt sound good. Bad business, no customer service.
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