With over 25 years experience, Bill Klein is awesome for servicing older pianos. He tunes to precision, and calls himself Charlie the Tuner as a mockery on the character known better for the tuna fish! With professionalism and humor, he has been a member of the piano technician's guild since 1976 and can also do repairs. I have an old style electric piano that needs a cleaning and tuning, and this is the only guy I would trust with a musical instrument valued a thousands of dollars.