TERRIBLE!!!
If you purchase a used car here, do not bother getting a warranty. They will not service it. I have called over 20 times and each time there is an excuse why they can not fix it. One say theytold me they do not work on used cars on the weekend, the next time I called they told me that they do not work on used cars during the week.
I had a simple tun eup here and they screwed up a belt. I had to go right back in the same day to get it fixed and I waited for 4 and a half hours. I would never purchase a car from here again and I regret the day I did. Go to Nissan in Niles or ANYWHERE else, just not here. Please, save your time and money and go to a different Nissan dealership. They give Nissan a bad name.

I saw a lexus IS350 that iwas interested in. Called Kade at Bill Kay and came to terms...so I thought. I had my own financing but that wasnt good enough..they wanted to make money on that also. So I gave in to their financing which was a little cheaper. Got the paper work overnighted to me(I live in VA) the contract price was different. Backing up a little the prevuious night they hounded me for my credit card # to hold the car. Called when I got paperwork and got them to correct it..so I thought. The next day when new paperwork was suppossed to be overnighted Kade calls and says they already sold the car. I talked with the General Manager Lee Eisenburg who listned and promised to get back to me..its been over a week with no return call. Here is the kicker..when they took the credit card over the phone and the deal was done..so I thought..I placed a down payment on shipping the car(non refundable)..guess who gets stuck with that bill? STAY AWAY!!! SHADDY BUSINESS PRACTICES IN AFFECT!!!

enjoy helping you out with people's cars and always have a smile on. I like this business because they are nice. I don't think anyone is every 100% happy with where they are, but this place did a good job. The staff seemed fairly honest and willing to work with you. Haven't had to use the service dept yet, but will see if that's good!

When my girlfriend was looking for a Maxima, we decied to purchase at Bill kay Nissan. They had the best price and the sales were very friendly and tried their best to get us the best deal. I can't comment on their showroom as at that time, they were expanding their showroom so their sales department operated in a trailer. All the salesman were very friendly to us and even congratulated us while we were shown the car. The finance manager was also very nice and helped us sign the paperwork very smoothly. Check them out if you are looking for a Nissan!