A Special Thank You!
Bill is enthusiastic and energetic. I appreciated his input on the scheduled and additional work that was done and on his keeping me informed. Bill has a great customer service attitude. Many thanks to the service technician who worked on my car. I do not usually get to the see the person who actually does the work and makes recommendations and am, therefore, not able to thank him in person. Many thanks to the dealership for having loaner vehicles available. This is a great service which adds to the overall customer satisfaction with Bill Jacobs VW.