Honest and straightforward people. Qualities I look for most. Service is efficient. prices are reasonable. Parts used are dependable. Been going there whenever I need to, for 4 years now. They're the next best alternative to your best friend-mechanic.

I stumbled upon Big O back when my evil VW needed new struts and my "regular" mechanic quoted me a ridiculous price AND told me it would take 2 days. I called up David and Evan and their price was deemed reasonable by my sister in law (she's a mechanic in another state) and they said, maybe an hour or two. Bingo. David mentioned that they do more than just tires and struts and I haven't gone anywhere else since. My only regret is that now that I've bought a new car, I can only swing by for oil changes. (that's good news/bad news). Great guys, they are patient, efficient, willing to explain a problem to me, didn't treat me like an idiot and took very very good care of a VW that should have been taken out to pasture long ago. I take my friends there and even though I might move out of Encino, I will never go anywhere else with my car. I can't recommend them highly enough. If you want timely service, reasonable to good prices, skilled repair work and a friendly atmosphere (ie -- you're not just a number for them -- they actually remember and care about your vehicle) then go nowhere else. Big O Tires in Tarzana is the place to go.