Personally, I had a decent experience with BPM but a horrible experience with my landlord. Alana was my BPM rep who handled my issues and she was personally a fabulous person and a great help. However, my landlord was Parvesh and he was a nightmare. He was always trying to get into my place, citing things he would never do like inspecting my fire detector. He would never let me talk and only screamed at me. Alana did her best... but she and everyone at BPM are incredibly overworked by jerks like Parvesh.‎

I rented an apartment and a garage from BPM for a little over a year. I liked the place, the price was fair, and their maintenance record was so-so. (They would fix things when necessary, but they sure did take their time doing so. That's par for the course, I've found, so I'm not too disappointed in that regard.)

However, I have two complaints - one major and one minor.

When I left, they required me to steam clean the carpet at my expense, under threat of not receiving my full security deposit back. I couldn't afford to lose my deposit so I went ahead and did so for $100. I didn't know this at the time, but by law carpets must be replaced between tenants. They didn't do so before I moved in, and it's a safe bet they didn't after either. Instead they force the cost onto the outgoing tenant. That's the minor complaint.

I had the apartment and a garage under separate leases. When I notified them of my intent to vacate the apartment, I didn't mention the garage. A day or two later I wrote a letter clarifying that I intended to continue leasing the garage. Shortly thereafter I received a letter from their lawyers saying that I would vacate the garage or they would see me in court. I had done nothing to violate either lease, so they had no grounds for legal action. They simply threatened me with litigation hoping that I would not be willing to go to court. They were right.

I don't forget threats like that, and will never do business with BPM again. I suggest you don't either.

There is nothing worse than having a terrible landlord. I dealt with a total slumlord in my last place, where she once left us with no power for three days...long story. Anyways, I was relieved when I was able to move. ...