Not a fan. Poor communication with customers, although the trainers are very nice people.

For those of us who need a trainer to keep up the work-outs and for noticeable improvements, this is the place. Not inexpensive but well worth the cost. And they accommodate early and late schedules, half-hour or full- hour sessions and a buddy system for those who want to work out with a friend. Best investment I have made in a long time.