Russian Roulette by GG B. at InsiderPages
Using this dry cleaners is like playing Russian Roulette. You have a 1 in 6 chance that your clothing will come back still stained, 3 sizes smaller, missing or having cracked buttons, or otherwise damaged.
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The service is uneven. The manager/owner (?) is always friendly and professional. But when the cat is away . . . okay, that is probably way too harsh. Many of the clerks are actually quite pleasant, even exceedingly nice. But since this place has opened several years ago, there always seems to be at least one terribly unpleasant clerk, with a perpetual frown, who barely acknowledges your existence. Yes, there are some clear issues of language, as very few of the clerks speak English well. This I understand completely and have no problem with. But I fear that some of the clerks do not realize how offensive something like pointing at the next person in line rather than simply greeting one with may I help the next person in line, or next, or something along those line can be. The habit of some of looking at you while carrying on conversations in Spanish with their co-workers leads the paranoid among us to think they just might be talking about you, and in any event, is impolite by any measure. The habit of several of the clerks of sliding one's change towards you rather than handing to you can be off-putting. True, I am always a bit disheveled in the morning, but I'd like to think that a clerk would not cringe with the prospect of, egads, placing something in my hands.
So why go here?!. You've heard of location, location, location. Try cheap, cheap, cheap. The money you save will in the end pay for all of the shrunken and damaged clothing. And besides, playing this version of Russian Roulette can make what is otherwise a ho-hum weekly chore perversely exciting.