I really like the selection that is at Berkeley Hat Co. I've gotten nice headbands and masks from there, but I've also gotten a lot of attitude. I am not particularly fond of one of the ladies who runs things there. Her staffers are all very nice and all very sweet, but running into her in a visit will ruin the whole experience. She has an awful attitude and only wants to deal with you if you are at the cash register buying something. Anything else is an inconvenience to her if it won't directly lead to you coughing up cash at the register.‎

I love this store!!! This store has a wide selection of hats and great prices too!!! They have all kinds of fedoras, fascinators, church hats, and fun costume ideas as well. I would definitely recommend this place! ...

Huh. :-O .. Maybe Berkeley Hats read some of these shipping & customer service complaints? I ordered the "monkey sock" ski type hat and =ZOW= talk about fast shipping!! There was even a hand-written thank you note attached to the receipt. The hat is very well made. The tag inside indicates it was made in Nepal. I like that it has a super soft lining! It came packaged in a plastic bag which was then placed in a small Priority Mail shipping box. Maybe these reviews made an impact? I'm not sure because this was my first order... but they passed with flying colors. Kudos to Berkeley Hats and to the people here sharing their experiences! :o)‎

I ordered a hat from the store, over the phone and they said it would take about a week. Three and a half weeks later I called them up and wondering where my hat was. They said that the order was never placed.‎

I was excited to go to the berkley hat store when my friend first mentioned it, i had heard good things but my experience was quite different. At first one of the staff followed us around like we were going to steal something, failing to ask if they could help us with anything, just being creepy. More customers came in and the staff disappeared to help others. After 15 minutes waiting for someone to help us, The place was getting crowded, it's a small store, way too much inventory for such a small space. I asked about a display model hat and got a hurried, rude response of "we're helping other customers sir". I waited another 15 minutes in a store i could barely walk in. With only 10 people in it, it's overwhelmingly crowded. They wouldn't even engage me, knowing i had been standing there waiting for help, I had to beg for their attention. Finally, the one hat i liked they didn't have in stock aside from the display, which they refused to sell me! Plus ...