I have been using this company's services for a couple of years now and I will say that this is a business that you can trust. They do quality work and dont try to charge you for work that is unnecessary, they will all ways tell you your options and will work with you in any way possible to make the experience a pleasant, no hassle or rush one that you can feel good about. After going to Prestige I will not go anywhere else.

1) The shop is small, like 3 cars at a time, but nice and clean inside, and they have a clean place to wait, but it's so close to downtown I just go to Beanstreet (coffee). The guys are polite and professional, and nice...not creepy at all!
They totally explained why my Beemer had her little light on and fixed it. I've had too many experiences where the light comes back after spending so much money, so yeah
2) They beat my expectations, and that's cool.
3) They seem to like BMWs. But I did see the cutest little Porshe in there...
4) I don't know, everytime I get my car fixed it seems like it's a thousand, so when the bill was like $300 I felt like I was getting away with something! You never know but they seem very honest to me.
5) Yes, my baby has her new spa!