I bought a puppy from Vanity Pups and they throw in "a deal" w/the purchase of your dog that you get free shots & free vet visits for the first 15 or so days of having the new pup. Well the day after I bought my puppy I brought her in b/c she was sneezing and coughing. They diagnoised her w/kennel cough. After they checked her out, the vet prepared a shot and gave it to my puppy. I assumed it was something for the kennel cough. Well I go up to the front counter to get my paper work and they woman tells me I owe $85. They gave my puppy a bordetella shot without my approval. I had argued w/the receptionist b/c I was only in there for her to get checked out for the cough, and aside from that the shot should have been free! She came up w/some story and I wound up paying the money and leaving. To makes matters worse, 3-4 days after the visit my puppy was still sneezing and coughing and it had gotten much worse. I took her to another vet and she was diagnoised w/bronchtis!! The new vet told me to never take my dog back to that vet. I would never go back to this vet if it were the last vet open in the city. They are clueless in there. They will also try to sell you all kinds of stuff that you dont need so if you do go there dont go for the scams. Find a new Vet!

I took my parrot to Bayside Animal Clinic in queens b/c he was breathing heavy and not acting normal. The vet told me "you're bird is dying, you must of read the symptoms on the internet". "He's on his last days."I was shocked b/c I had no idea how sick my bird was. I thought he would give him antibiotics. I didn't know that he was that sick. I started tearing up. He suggested to keep him at the valley stream clinic for 48 hours at least. Total Bill would be close to $1000. I couldn't have imagined how expensive that would be, I don't have that much money. I told the nurse I couldn't afford it and she then said, well what can you pay and said we can work with you? Weird huh? They tried giving me a bargain discount of $300 for antibiotics and a culture. As I glanced at the bird cage, I saw that my bird was getting even sicker and closing his eyes. I had a bad feeling inside and knew he was dying. Dr. Charos and the nurse insisted on the clinic and tests. He knew the parrot would die, he's a doctor, of course he knew, but he tried taking my money first. Then they tried to make me feel bad by saying that if you pay us $300 Donation, we will take the bird in and treat him and find a good home for him if you don't want to take care of him!!!! Can you beleive that??? What heartless people! I said no, he's my bird! And after the nurse gave me an atitude and tried to convince me that these are the typical fees for treatiing parrots, she still insisted that I wouldn't take good care of him on my own. I get the rates and fees, but inside I knew something was wrong. They were not being honest with me. I decided to pay the $300 for the meds and culture... Minutes later. Dr Charos performed the culture and my bird screamed and seconds later died instantly of stress. He was very weak. Dr. Charos should have been honest and told me to take him home, that my parrot would not make it. INSTEAD, he wanted my money ($1000) for a parrot he knew deep inside was going to die. Come on, he's been a Vet for how long? Over 10 years?? Unbeleivable. On top of that he said all you have to pay is $65 for the consultation. They collected my money and said so sorry about your parrot. I was crying the whole time. If he wasn't so money hungry and a good person, he would of just told me that I should of brought my parrot in sooner and since I waited too long it was just too late to save him. He never said that. I felt soooo bad. Please choose your Vet with care and investigate his background. Dr Charos was dishonest. He made me think he would help but deep down he knew that my bird would die within hours. He is an experienced doc and must of seen cases as severe as mine. Now I know the symptoms of an ill parrot and will rush him to get checked at the vet as soon as i see any signs. Dr. Charos and his staff just made me feel horrible and by taking him to the vet, that accelerated my parrots death. He would of been better off at home with me and I could of properly sad my goodbyes to him.

I came here to spay my dog, I had bought a muffin certificate, muffins . org , which basically means that operation costs were covered. I had once used this certificate and ended up not paying any additional fees. The minute I walked in the door the vet didn't stop offering to do any procedure in book such as dental procedures (that the dog doesn't need since I already took her to an honest vet). The vet also "offered" an "optional" IV infusion that according to his claims might be prevent complication 5% of the time for another 60$, while thinking to myself that such a thing should be left to the surgeons discretion I agreed to pay the extra fee. After the dog was taken away I was presented with an outrages 500$ bill, ballooned with "extra" expenses such anaesthesia , hospitalization and other fees that should be included in the price of the certificate. Since the bill was presented to me after the dog was taken away, I had no choice but to pay the outrages bill. As I have already metioned, I had used the certificate before without paying ant additional fees, certainly not 500$ worth. I have a feeling the personal at terrace animal hospital see it customers as walking money trees that need to be shaken bare.
DO NOT set your foot there.

We've been there a number of times because the place we got our puppy said we'd get free shots. Well, that's not true, they charge for every damn thing under the sun. First, we took him for his first vet visit. Got all the shots for which we paid the full amount for. They then hawked a bag of food, and some other things for the dog we didn't need on us. After his (assumed) routine weekly visits for the first 3 weeks, we told them he was scratching himself non-stop. They than tried to sell us some sensative skin shampoo and to try that out. We were a bit skeptical and with the vet assistants attitude of trying to hard sell us, we declined and went to petco to buy sensative skin shampoo, anti scratch spot medication and a whole slew of other sprays. Nothing worked. We went back to the vet after the fecal exam came back positive for some kind of parasite and had to pay for some kind of oral medication. While there they checked his ears and noticed he had "b*gs" in there and that was the source of his scratching. we asked how he got it and they said it was from his mother. They couldn't tell us that from the first visit? After they tried to sell us all that junk, they make us buy some ear medication. Needless to say, as naive first time pet owners we fell into their trap and paid for another visit to make sure the b*gs were cleared out of his ears. After taking our dog to get neutered somewhere else we like morons, went back to the Bayside vet clinic and got his annual checkup with shots. They tried to get us to get 10 different shots and admitted after we prodded them that many of the shots were unneccessary. They asked us for a fecal exam, so we gave them one. They said, "if you don't hear from us, than there's nothing wrong". Some kind of service, eh? WHAT A JOKE THIS PLACE IS. By the way, don't let the vet clip the dogs nails, they charge $25 for that and don't even clip the hind legs!

I had brought my cat to Bayside, Animal Clinic to get her teeth cleaned and was told she would have to get test's done before going under anesthesia. Well the tests were done but no-one ever bothered to look at them until after she was pronounced dead. When I had called to see how she was doing, the nurse asked me why I was calling, not knowing that my cat was under respiratory distress at that time. I received a phone call the next morning advising me she was dead. They never took time to look at the tests to find out that she was diabetic, instead, put her under anesthesia and the cat did not make it. DO YOURSELF A FAVOR, DON'T USE THIS ANIMAL CLINIC. And to boot, insisted on getting paid for the services they rendered. Makes you think twice huh.