I can only say great things about Bayleaf Veterinary Hospital. Every Doctor that I have seen, every Tech, and the front office staff have all been wonderful. I have been going there for years....and I have been there a lot with my two dogs and two cats. Dr. Wilson has been more than generous with his time and patience with me. Dr. Sullivan and Dr. Ferguson have also been very kind and patient.The great thing about them is that not only are they knowledgeable but they really do care. I started going to them years ago because I was going to a large practice nearby and I felt that every time I took a pet in they wanted to do more and more routine services and the bills got higher and higher to the point of ridiculous. Bayleaf does not do that. With Bayleaf I feel that they do what should be done and no sneaky extras. My sister in law and my father in law take their pets there now as well and they have been extremely satisfied. I can't imagine going anywhere else. They are the best.

I can describe these people in one word..HORRIBLE! No personality, the only time they perk up is when they collect your money. I am utterly speechless about the non stop rudeness that every employee shines in. You definatley do not get what you pay for here. They do not even deserve a star. Horrible service, horrible facility, horrible people.

I went to Bayleaf by recommedation from a listing I posted on Craigslist.I took my pet in for a first visit,he needed a rabies shot and his next distemper shot as well.The doc I saw told me she didn't want to give him both shots because she was worried about how he would react,so I was charged $87 for a rabies shot a toenail clipping,a fecal exam,overall exam and an rx for Heartgard.She told me I could bring him back in a few days and she would give him the distemper shot.I not knowing the business said ok.A few days later I called back to make an appt. for the distemper shot thinking it would be $18-25,Oh NO. $48.Because he had to be re-examined.It had been 5 days.I told them I would not be back and I'm gladly posting this BAD review for everyone to see, so maybe someone else won't be scammed like I was.My daughter has the same type of puppy and took her dog to the vet and he actually had 3 shots in 1 visit.So the doc that saw my puppy knew when she suggested the broken up visits,was so she could make more money off of me.Well she didn't,and she lost a customer at the same time.And hopefully because of this posting they will lose more business!

Bayleaf has been a complete disappointment. Beyond a lack of professionalism, they have shown no care for my 6 month old choc. lab. puppy. My dog was misdiagnosed for 4 months as what they called a common wart in his mouth, which ended up being a highly cancerous cyst and resulted in him loosing 4 adult teeth including his bottom canine. The doctors repeatedly told me that it was nothing to worry about. After the surgery, I've left various messages for Dr. Sullivan who performed the surgery, and he refuses to call me back. Do not take your pet to these people.

I have been going to Bayleaf Veterinary Hospital for probably 20 years now. When I moved to Raleigh from Durham, I went to 3 other practices before I found Dr. Craig Wilson. After I met Dr. Wilson, I was sold on moving my pets to Bayleaf Veterinary. There were many things about him - his professionalism, knowledge, ability to explain things in layman's terms, willingness to take the time to address my issues, and his calm and friendly demeanor to name a few. And his staff deliver their services with the same professionalism.

I've called the emergency number a couple of times over the years and got a quick and helpful response.

If I had a complaint with Bayleaf, it would be that I don't get to see Dr. Wilson often enough! But I am satisfied with all of his staff.