Call them about a computer question. Don't understand what they are saying. I had a hard time communicating with them. Maybe I am too stupid with computers. However, should it be their job to explain to me in plain simple terms?

They aren't very good at returning phone calls - I've called several times and left messages asking when they would be finished. Only one call was returned and that was to tell me they needed more time to figure out what was wrong. ...

but ended up paying $ 200. They told me they had to re-install Windows and replace some memory. When I got my computer back, I found Office 2007 installed with only Excel, Word & PowerPoint when I previously had the professional version of 2003 which included Outlook, ...

I was in dire need to have my data recoverd for my small business and I came across Bay Computer and their lead person named Dell. I really felt that my computer and data are in good hands from the moment I started to talking to Del ...

I Had an AMAZING service... my HP DV 2988 broke down on me, the guy recover all my data to my external hard drive, explain my internal hard drive issues... even with my $300 extented warrany from CC, I prefer to get it done at this guy shop, honest, fast and reasonable versus waiting from my warranty folks to pick up the phone... definitely likiing it.‎