I attend college and in August 2007 I received one of my student loan checks. Bank of America cashed my check. My husband and I have had an account with this bank for several years now and have usually had very good service and no problems at all....until now. We got another student loan to help pay for housing closer to my school. This time Bank of America put a 99% hold on my check for 11 business days. I totally understand a hold, but not for almost the whole check and not when they just cashed one in August and October of 2007. Why now? My husband and I have an excellent account history with this bank. We were suppose to put a deposit down on a home today and had to cancel it. Now we have a huge chance of losing our home because of this bank. We have already checked out 2 other banks and each one (First Citizens and Sun Trust) told us they wouldn't have done this to us. I have learnt a hard lesson and hope maybe this will help someone who might be thinking of banking with them.....DON'T!! I already signed up for another account with another bank and I will never do busy with them again.

hospitiality: The first thing that i noticed when i walked in Bank of America was the great feeling i got hen i walked in it felt like i was at home i felt welcomed everyone was so nice and friendly and i was helped right away Keep up the great work Bank Of America