I have been with Bank of America for four years now, three of
I have been with Bank of America for four years now, three of those have been in Beaumont and I have had an online account. Their online/telephone customer service is the worst I have seen in the country. They are even worse than Sprint and Sprint is mighty bad. The local banks aren't any better. They are just as impersonal, just as big of snots as the telephone people. Most of the tellers and bank associates I have come across are just as unhelpful and sometimes outright hostile as their remote customer service. As for their online services, the only way you can be sure of exactly how much money you have at any given time you have to be watching your account 24/7 on the computer. The company trying to rip off the public due to their corporate greed through the bank bailouts just makes me want even more to tell Bank of America to p*** off. Company insiders try to sell the story that the company is just being patriotic to take the money. If you believe that and believe BOA CEO Ken Lewis then I have a nice lot to sell you on Bolivar Peninsula.
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