Misleading Advertising
I did an online search and found on the Balboa Pharmacy website, featuring adjustable aluminum crutches listed at a price of $32, which seemed very reasonable When I got to the store, I was shocked to find that the crutches were priced at $42 for a pair - approximately 30% higher than the advertised online price. I asked the clerk if there was some mistake. She said no, $42 was the correct price. She also said that the physical store is owned separately from the online store and that the prices shown on the website do not apply within the store. I came back and searched through the Balboa Pharmacy website. I see no mention anywhere that there are two separate businesses entities represented on the site, or that prices in the walk-in store may be different than prices online. In terms of advertising and sales, this is grossly misleading and in fact dishonest. I will not do any more business with this store.
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