I was extremely disappointed with this limousine company. My boyfriend had gone through them to provide transportation for us and a few friends to go from the Temecula Valley to downtown San Diego for my 23rd birthday. The driver called us to let us know that he was going to be 30 minutes late, 15 minutes before he was to arrive and ended up being 45 minutes late instead. Usually we are laid back people and would not have been too upset about the situation, but we were on a list to get into the Hardrock Hotel's club, Float, which waved the $20 per person cover charge. So, not only did my boyfriend pay for the limousine, but was also having to shell out another $140+ in cover chargers. <br />
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On top of that, the interior of the limo was dirty {i.e. drinking cups had residue, alcohol bottles had gray matter in the bottom of them, etc.} and the "Happy Birthday" decorations that were promised were no where in sight. <br />
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Thus the next day being Easter, my boyfriend attempted to contact them to discuss our complaints and dissatisfaction of the service, but just as he assumed, they were not open. He called again everyday for the next week, being passed off from person to person, being promised that it would be taken care of, and given countless excuses as to why no one was contacting him. <br />
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Someone FINALLY contacted him after a dozen more phone calls on his part and a week and a half later. They told him that there was nothing they could do about the situation and that he was still expected to pay the full amount of $360 that they had priced for him. They apparently had already done payroll for the month's employees {payroll was on the 16th and my boyfriend had started calling them way back on the 13th...thus again their fault}. And that was that. Nothing more.<br />
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So as you can see, this company has zero customer service, does not keep up their end of the "verbal contract" and will avoid any sort of phone call after the event. I have been in countless limousines and town cars and never once have I ever been disappointed. Be wise if you still feel as though they are ones to use.

WE HAVE USED THIS COMPANY FOR YEARS NOW AND WE HAVE HAD EVERY VEHICLE AND ITS ALWAYS BEEN A PERFECT EXPERIENCE WOULD REFER THEM TO ALL MY FRIENDS AND FAMILY THEY ARE THE BEST‎