I am new to the Raleigh area and needed some body work done on my car. I called around a couple of places and everyone was pretty rude, until I got to Autoshape. I called around 4:00 pm knowing there was no way anyone could get me in that day, but to my surprise Henry picked up the phone and told me to come on down, he would stay late and give me a quote. When I arrived they welcomed me in, were very fair on the price. The car was fixed the next day and looked exceptional! I could not believe all that he had completed. He restored to to new again. What was even more of a surprise was that they knew my name when I walked in the door. They truly believe in treating you right the first time so that you would come back again. I will come back and I would encourage anyone else who wants to be treated fairly to come here as well. Autoshape has won a customer for life.‎

Awful people to deal with. Henry is a bully and an extremely pushy man. I was telling him about the problems I had with the insurance company I was dealing with & that I had no clue if they would pay for extra damage that wasnt able to be ...

I took my car to AutoShape to have them replace a dented door. My father has used them for 25+ years. They were to move the parts from my old door to the new door.

After driving the car TWICE, the power windows and locks stopped working. They did check it and said the parts hadn't stayed in the correct place, but there was nothing they could do to fix it.

When I called back the next day to ask what I (not them, but me, myself) could possibly do to start troubleshooting the issue, the owner, rudely cut me off mid-sentence to tell me that he was tired of dealing with the issue, and that I had "tampered" with the door.

Why would I sabatoge my own door?!?!

I guess that's the type of customer service and respect that's due to somebody whose family has used your business for the past 2 and 1/2 decades.

I did not know what to expect from a body shop but after reading the reviews and visiting several of the auto repair places in Raleigh I chose Auto Shape. They did not disappoint! Brianna & Debbie were very knowledgeable, helpful and willing to accommodate my schedule. The guys in the back did an excellent job on my BMW and at a fair price. One of the best customer service experiences I have ever had. Thank you!‎

I had a "deer strike" and my insurance told me to go here. Not having had a claim before, I didnot know what to expect. Autoshape arranged for a rental car pickup and dropoff and said it would be about 3 days. They called back the NEXT day and said the car was ready! Since they had to put in a new headlight, they polished the other one so it would match the new one better. They didn't have to do that. They were SO nice and made it a truely pleasurable experience (not that I want to hit a deer again)‎