I have nicely been put off for 2 weeks now after taking my vehicle in for previous work done after my accident. Although treated with kindness, I felt I was getting the run around, which was inconvenient being that other family members were involved in getting the car and myself to the location and follow-ups that were recommended. One, was that I needed another certified mechanics opinion of the problem with my SUV's loud engine noise, gauges which were off and air condition disfunction. I was recommended to get something in writing and to go to a mechanic or dealer. Went to the dealer, who were focused on how much to charge me for the diagnostic, and who later indicated that autobody expressions told them the problem was not from the previous work to my surprise. I was discouraged, but needed the work done. I ended up taking it to a cerified mechanic. He immediately took care of the noise with minimum charge, recommended that autobody expressions recheck their work regarding the fuel gauge, indicating that something may be loose or missing as the possible reason for the gauge issue. He highlighted the problems on the warranty. I hesitated to take it back to autobody expressions, however I did a week and a half later. I have been in, told that someone will come to my house. No word. I have called, either Chris is in a meeting or will call me back, it hasn't happened. I am very disapointed. Nice people, bad warranty follow through, I just hope I don't run out of gas again, it's happened twice going to class. I'm still home, waiting for the warranty to be fullfilled. They are fully aware of the urgency and messages have been left.

I was very pleased with Auto Body Expressions. They made it extremely easy to work with the insurance company and handled the subcontracting to a glass company for a window replacement. The final result was flawless! I would give them a 10, but you need clear directions to find them and I wanted to be kept more informed, without having to initiate the call. Great to work with.

Our car was backed into in a parking lot by a business vehicle. We selected Auto Body because of their committment to get the car complete in 2 days. The business who caused the damage to our vehicle made an agreement with Auto Body for payment; and Autobody called us to inform us of the payment approval. Therefore, we just needed to bring in our car and all payment arrangements were made. After getting our car in the shop, the 2 day commit was not met. In addition, Auto Body is waiting for payment from the business, in the mean time they refuse to give us our car back while the two work it out. We are still without our car, it has been over a week and we continue to try and get our car.