I have never gone to the trouble of sitting down and writing a bad review, but I feel so strongly about this.
Very nice salesperson, very impressed with their paperwork and scheduling. The installer and assistant came in and finished quickly. Maybe TOO quickly. Our long-time plumber refused to install the faucets and handles because the hole for the undermount sink was cut incorrectly and there was no room to bolt in the faucet handles. It looks like they laid out the sinks incorrectly, cut the holes, and then had to re-cut to make the sinks work.
THEN we realized that the holes cut in the granite itself for the faucet handles were crooked, and even if we could install the handles ~ they wouldn't line up correctly with each other.
2nd team came out to look and left 5 minutes later after politely telling me I was indeed wrong, and that the misplacement of the handle holes was acceptable practice. Over $1000 spent, and I still have no plumbing in my bathroom.

I wanted to put in some new granite countertops into my kitchen, and so I looked around for a good place with a modest price. I found prices that ranged from $2400 to $7500. I had suspected that many of the lower price offers were from unlicensed fabricators, and so I started visiting their offices, showrooms, and warehouses. By then, Artistic Stone was only another name on my list. But when I arrived, I was greeted by a very courteous and knowledgable salesperson. He did not push me to buy, and rather gave me advice on what I should do. He gave such good advice, and the price that I saw was good, I ended up going with him. He detailed everything that would happen during the job, and showed me examples of previous work. I saw that they did quality work, comparable to the quality of the other fabricators who wanted to charge $7500. The installers came promptly and put in the granite with expertise. They did a great job, and I will continue to do business with them.

I talked with one of the sales reps to get information on some things to watch out for when I use granite for my kitchen, the guy showed that he knew his stuff so well, that i ended up going with their business

The granite looks great, and the process was easy.

At first, I thought this was going to be a complicated process that was going to take me a few months. I called up and found out all I needed to bring was a diagram of my kitchen. That's it! After I provided them with the diagram, they asked me to pick out a color that I liked. I found about 3 colors that looked interesting to me, and to my surprise they quoted me all three colors within about 15 minutes. The quotes were very professional looking and they even let me keep them. After price shopping some other places for about a week, I went back to artistic stone on a Saturday and decided to go with them. For me, price and service were the two things that brought me back. The people there were very nice with me, and informed me about a lot of granite information. They also managed to rule out a bunch of myths that I've been reading/hearing about granite. Be warned though, Saturday's are busy. I guess there are a lot of people like me who don't work on Saturday's. I wasn't thrilled about waiting 15 minutes for my sales rep to be available, but it gave me some time to pick my favorite color out of my original three picks. The finish product is fantastic. I entertain a lot, so making sure my kitchen looked great was a priority on my list. On a side note, I bought at the beginning of November and installed a few weeks later. I think they give lower quotes at the beginning of the month in order to get more customers. The sales rep I was working with hinted at that, but wouldn't confirm it when I asked him directly.

It's a well established company with its head screwed on right. They appear to know what they're doing and have the experience to back them up. I had a very good experience with artistic stone and was happy to know that they finished my kitchen in the same day before dinner. They answered all the questions I had written down and took the time to show me all the colors I wanted. I initially saw them in a magazine article and checked them out on the internet. I recently found out that my neighbor down the street also used them. I really can't complain about anything in their installation and selling process. The only thing that I wasn't thrilled about was the amount of lead time they had from the date that I bought the material to the day of install. I waited 2 weeks for my install, and even though I've recently heard from other people that 2 weeks is nothing, I still needed to turn my house around ASAP and put it on the market before Labor Day. Luckily, they were able to finish a few days before the end of August. Definitely worth checking out these guys though. If youre in a rush like I was, dont count on a short lead time. I guess these guys are booked up solid for 2 weeks and perform installs everyday.