Great Experience. As a minority, I am careful as to how my hair is cared for. The Stylist Carolyn was great and her head massages are divine! I wonder if I can just pay for that - LOL! Loved it.

I've been going to Arena for about 5 years now. I've always been happy with the stylist and the way my hair turns out. They could use a nicer receptionist though. There may be more than one, but the one I always seem to be greeted by has short-med blonde hair and always seems like she's mad at the world -- not the best quality in the person that greets the customers.

Arena is very near my office, I was hoping to find a good place to pop over during lunch for services. I should have known, when I called to schedule appt that it was not going to end well. The receptionist, at the very least sounded annoyed to answer the phone and book my appt. She was not friendly at all. Nor was she friendly when I walked in for my appt the next day.
She did not inform my stylist I was there, and I waited 15 mins before going back for a wash. He approached me like "are you being helped" when I said who i was , he was like "oh your with me"

He was very nice, pleassant, the decor in the salon is pretty. But.....it was the WORST blowdry ever..I said, I have an event, I need volume. I came out with stick straight hair...I have relativly straight hair to begin with. It was flat and plastered to my head. HORRIBLE. I came back to my office and my co-workers reponse was " I thought you were getting your hair blown out", she could not tell one bit of difference. I did not complain because nothing short of re-washing it and starting over would have fixed it. Since I started 15 mins late I had to leave.
I eneded up having to re-wash and doo everything all over again at home before my event.....not the best way to waste $40..

I reluctantly went for my first bikini wax to Arena on the recommendation of my supervisor and all I can say is WOW. First - if you go request LISA and only her! They may say she's busy or can't see you then I say call back or schedule another time because she is definately worth it. She made me comfortable and the way she does it was awesome. The first strip was the worst but then it didn't take long and I was fine the rest of the day. I will definately go back and try her facials that she told me about as well. I promise if you use her you won't regret it!

I have been going to Arena Salon for many years and have been very happy there. I have sent a few friends and they have loved it too. The salon is beautiful and always spotlessly clean. With the exception of some of the receptionists, the staff is very friendly and makes everyone feel welcome and at ease. The spa services are wonderful, and my hair has always looked great. The location is great, and the parking is easy. I know a couple of reviewers have mentioned that the salon is expensive, but I don't think so. Compared to many salons in this part of town, I have found the prices to be very reasonable and fair.