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States > California > Arcadia Yellow Pages > Aluminum Windows > Arcadia Sash & Door Inc
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Arcadia Sash & Door Inc

129 La Porte St Arcadia,CA 91006 map
(626) 445-8712
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Description
This business is categorized as a Aluminum Windows business. Arcadia Sash & Door Inc is located on 129 La Porte St in Arcadia. Services provided by this facility consist of Sales, New Construction, Estimates, Repair Services, Remodeling, Replacements, Free Estimates. They can be contacted by calling (626) 445-8712 . They accept Master Card, Visa, Discover. for payment. They are affiliated with Superior. They have a total of 11 reviews, 3 positive reviews and 7 negative reviews.
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First To Vote
Citysearch User
bruin18

bruin18

Saturday, September 26, 2009
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Follow-through?
I wanted to go with Arcadia Sash & Door on a window job. The owner stopped by to inspect everything and I thought we were good to go. I never received a quotation for the windows, despite several attempts.

I've seen their finished product at other houses and the owners seem very happy with them. Both those owners went through a contractor vs. direct, so maybe that explains the "love it or hate it" split that you see from all the reviews. It's too bad it didn't work out for us because I can tell their owner is a very knowledgeable and nice person.

I ultimately found Slater Glass & Mirror which did a fantastic job. Nick at Slater is awesome and his crew is very good. Professional, punctual, and responsible - that's what you need in a vendor especially when you're talking about your house. They provided me a quote within 2 days, and the installation is being finished today. I could not be happier with Slater Glass & Mirror. They follow the Golden Rule!

Read more at losangeles.citysearch.com
Pros: Very nice salesman and owner
Cons: Didn't get anything done
Recommended: Yes
Citysearch User

Citysearch User

Monday, February 9, 2009
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Worst company ever by John Z. at InsiderPages
This is the most horrible company that i have ever dealt with. I should have come to this site first to see what other people had to say. If you want to hassle and deal with problems and work not getting done call these people...they will figure out a way to screw it up. Not to mention that they never call back. Oh and there best installer Tony...a joke as well. I will say that if you want a half *** job come here its not cheaper but just horrible work. If you have time to sit around and wait for the phone to ring you could wait till your dead. The owners told a friend of mine that because they didn't call me back they thought id figure out myself that they didn't want to talk to me. Talk about breach of contract!! Oh yeah and they don't deliver the parts that you have ordered. They claim that they were delivered but when i was at the office we found the parts in the warehouse, oops that's only happens every time that i order something. I hope they go down under...and i recommend never to use them, read what other people say as well as I'm not the only one that they didn't call. John the owner is absolutely an idiot. Tom the other owner is smarter than him but not by much. And Tina the wife needs a cat leash! Spend your hard earn dollars else where.

Read more at losangeles.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Thursday, July 3, 2008
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Never reply
I had two instance of dealing with the company, and both time I was disappointed. When I first asked them to come and give an estimate for several window replacement years ago, a sale rep came and did all the necessary measurement and is courteous and efficient, but when I decided to go alone with them, they never follow up, so I just drop the case eventually that time.Recently I decided that I shall try them out again for the replacement windows, The owner came and was very nice and courteous and suggested that I shall just repair those windows, as there is no need to replace them at all. He took the time to take the window apart and check and said that they will get hold of another company to do the necessary repair for me, and if other company will not do it, they will make sure it is taken care of themselves. So I waited and waited, no one ever call back after weeks, so I called back and leave my phone number and asked for my case again, and they kept saying that Tom, the owner is not in the office but will leave my number to him. But no one ever called back, and this happened for three times, the last time I called I just asked that to let me know if they are able to find someone to fix it or not, if not just let me know, so I can ask other to come, but still no one called back afterward. Don't get me wrong, the owner is a nice guy, but I think the company is very inefficient and is terrible in following through as other reviewer had indicated. The reason why I had asked them again and again, is because they were the company that installed my house window when the house was built by the contractor. If I did some research first myself about their service from other reviewers first, I would probably never go to them.

Read more at losangeles.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Friday, February 9, 2007
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Taking The Time by Kimberlee H. at InsiderPages
I recently had this crazy idea to build a new home without the help of a designer. Completely hopeless with the style I was looking for and would have to live with; Arcadia Sash and Door, Inc. took the time to meet with me. Having to start from ground zero, my sales person spent several hours with me on numerous occasions reviewing plans without charging any consulting fees. Their large and beautiful showroom gave me the ability to actually see and test the quality of many vendor products. I was given quotes for more than just a few vendors to purchase from that could fit within my budget. I just can't thank Arcadia Sash and Door, Inc. enough for making this experience, which seemed so hopeless to start, an enjoyable and effortless one. Each person was very pleasant and their office had a very homelike atmosphere. I would recommend Arcadia Sash and Door, Inc. to everyone.

Read more at losangeles.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Wednesday, January 3, 2007
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Wrong Doors by Marlon W. at InsiderPages
Arcadia Sash came to my house to measure my interior doors, and still sent me the wrong size and style. When I called Steve told me that there was nothing that they can do with the doors I already had, but he will sell me new ones at his cost. When I asked him what am I supposed to do with $700.00 worth of doors that I could not use. (dead air). I was told that Tom (the owner) was going to call me back, two weeks later I am still waiting for his call. Do not use these guys for anything their service is horrible, Door and Window Plus in S. El Monte is good on service.

Read more at losangeles.citysearch.com
Recommended: Yes
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