I bought a brand new Maytag washer 6/2008.
The bearings went out in early Dec 2008. Service came out and said they had to order parts and it would take 2 -10 days. At 2 weeks we called and the parts were on back order (needless to say they did not call to tell us this).
We called again on 12/17/2008 and were informed that they could not get the part and they were in touch with whirlpool to get us a new washer. They gave me Whirlpools number to call and I was told that it was Appliance Marts fault as they did not get in touch with them until 12/15. Finally after alot of phone calls they say the part is in and on 12/23 they come out to fix it only to find they need another part. They say they can overnight the part and possibly be out 12/24 or 12/26 to fix it. The part doesn't come in and my washer is torn apart, and I can't do laundry. They say the part will be in on 12/29. I call and they say maybe on 12/30 after 430pm. So of course by this point I don't believe anything they say. I do on average of 3 -4 loads of washing per day. I have now been without a washer for 6 days. Have already been to the laundry 3 times and we live in the country and have to travel quite a distance to the laundry.
The repairman is pathetic as he always says he will call back and yet he never does. I will never buy from them again and will make sure everyone I know, knows how pathetic they are.

I would not recommend this store to anyone. I saw an add for a washer and dryer pair that was priced at what I thought was low. After being warned by several people I decided to give them the benefit of a doubt. I went in and put the pair on lay-a-way. A couple of days later I saw the exact same pair much cheaper somewhere else so I called and went in to get a refund and cancel my order and they told me that there was no refund on lay-aways and that was their store policy. Now I proceeded to show them that on my receipt no where did it say that there was no refunds on lay-a-ways nor was there any sign in the store or office that indicated this store policy. The only thing the receipt stated, which by the way had the wrong store information, was that there were no refunds on special orders. I did not have a special order; it was in the warehouse. Anyway they proceeded to call the cops on me and I let them. When they arrived we both explained our sides of the story and the cops were basically siding with me. I still have a credit with them since they would not give me my money back. Talk about customer dissatisfaction!!!

I consider myself to be a very frugal shopper. In the past 10 years I have bought all my appliances (2 office window a/c units, two refrigerators, freezer, 2 counter-top electric stoves. All still working when I upgraded them I might add) at Appliance Mart because their prices were sooo much lower than any where else I looked.They stand behind their products with first class warranty and service. I will continue to purchase from them and highly recommend them!

Compared to other retail stores, Appliance Mart is overly priced. I have seen the same merchandise for much cheaper at other stores. Even when Appliance Mart has sales, their prices are still very high. I would not recommend this store.

I have been to this store on three separate occasions. I tried to give them the benefit of the doubt and therefore returned once again. I have found that the prices aren't comparable to the other appliance stores.

PROS:
CONS: High Prices