For starters, we actually got to set up an appointment! We received a reminder call and the guy showed up on Monday! We've been having trouble with getting people here. The worker that showed up was so nice! He fixed the furnace/blower in no time. He also showed my husband a couple of things to do if it quit working in the future. It would save money on service calls. I would definitely recommend Airstar to anyone I know that needs heating and cooling service.