We were referred here by the emergency vet clinic that our dog stayed in over the weekend. She has some kind of bleeding disorder and we were told to just go right there so she could be treated for her spontaneous bleeding. We almost lost her twice over the weekend. When we arrived they did not have our paperwork in order and had us sit there for five hours prior to starting treatment on our dog who was bleeding all over the place in their clinic. We asked if she could receive blood while we figured out her treatment plan and we were told no. Our dog is now in critical condition and they are puzzled as to why we are upset and that if we wanted to we could come pick up our dog and they would stop treatment. The office manager and Cheryl were very uncompassionate about the situation and could not provide us with answers as to why they would let the dog get into such bad condition and not do some type of acute care while we were figuring out finances. I feel that they are not in the business of helping animals that is all about the money first then we can see if they can save the dogs life. If I had to choose all over again I would not reccommend this clinic. They are uncaring and would rather watch a dog bleed to death than perform acute care so that she is at least stabilized while we figure her treatment plan out.

If these Docs are so good...how could they miss cancer and call it Cushings??? I lost my best friend because of this and I also believe because I asked questions and the particualr doctor was offended instead of listening to me and her revenge was to kill my dog.

Our Maltese, who had been healthy all her life, stopped eating so we took her to our vet. He found her liver enzymes high and prescribed some stuff which got her better. Two weeks later she threw up and would not eat so our vet referred us to Animal Diagnostic Clinic in Plano, which is affiliated with the clinic in Dallas. We had $700 worth of tests but none were conclusive. They recomended additional tests, which we scheduled. Meanwhile, she got very sick on friday. Our vet referred us to Animal Diagnostic Clinic in Dallas because thy were open over the weekend. However, they refused to see her, saying it was not an emergency, even though our vet called and told them it was an emergency.

I suggest you avoid going to this clinic because the doctors and staff clearly have no compassion for animals.

This diagnostic clinic specializes in diagnosing difficult problems. Dr. Brad Hines at this clinic saved our cat's life with his skill & experience. Moreover, he and the rest of the staff were so understanding with us and our pet, who was quite upset to be there. Moreover, the communication with our vet for follow-up occurred seamlessly. Hats off to an excellent clinic.

PROS: superb care with compassion
CONS: location not terribly central