I recently had a problem with my car on a Saturday afternoon. The service department took me right in and had me going the same day. Professional and friendly.

I recently bring my car for service, just for a basic wheel serivce, however, service rep told me my car need moreparts to be replaced due to some problem. Actually, my car never have the problem in that area. So
I refuse the replacement. But once I bring you car back home, my battery become dead. It is kind of strange to me since I never have a battery issue before. So please be a little bit careful when you bring your car to them for service, may will create more problem for your car.

I took my car there to have one thing fixed, and came back with more problems. I had to go in on 6 different days to get one thing fixed because either they didn't have the parts, or they didn't fix the problem, or I had more problems. They still charged the full price and did not fix the problems. When I complained, the manager said they could fix my car if I brought it in again, so I did, but they could not fix it. I requested a refund and they refused. I do not wish this experience on anyone.

Bought an 07 Honda at a pretty good price recently but almost immediately after pickup, noticed a popping noise coming from the front (left and right). Brought the car in 3 times already (a TSB exists that describes the problem and fix) to get the noise fixed. First time they sent me home cause we couldn't duplicate the sound (the tech drove agressively fast, which doesn't seem to trigger the noise). Second time a more knowledgable tech was able to duplicate the sound but the service department only fixed one side (telling us that it might fix sound on the other side.) Sound from the unfixed side persisted. Third time I brought it in, they couldn't replicate the sound and said that they would hold onto the car for a week or more, test drive every day, but no guaranties of fixing. I realize that the problem is intermittant and hard to duplicate but I'm frustrated that they won't help replace the part specifed in the TSB. 1) I've seen them 3 times already, 2) they've already verified and fixed one side, 3) a TSB exists that describes the problem and the fix. Going over again a 4th time to try to get my car fixed. Let's cross our fingers!

Salespeople were ok, as far as car salespeople go.

They did play a little bit of the "games" when it came to pricing, but what dealer doesnt?