I had to send my mother in law to the airport on a rainy friday afternoon, and you know what that is like when you are trying to get a cab in Chicago. They were great on the phone, they showed up in 15 minutes, and the driver actually got out at both ends of the ride, in the rain, to help my mother in law with her luggage. I was stunned.‎

I had some mediocre rides with American United in the past and stopped calling them. I saw in the newspaper that they had new owners and new equipment so I tried again and it was much better. Paid with a credit card and no problems. I would give them another shot.‎

The only time I have ever used a card to pay for a cab & the driver added a $12.25 tip for himself on my credit card receipt! I saw $18 charged to my account for an $8 ride. I had to call American United Cab Company over 10 times before someone would help me & I'm still waiting on a response. I will never use a card to pay again & I will NEVER USE THIS COMPANY AGAIN! I saw another review where the driver charged over $200 to someone's account, so I'm lucky it was only $10, but I changed my card # just in case he wrote it down. If they cannot hire trustworthy cab drivers, I refuse to use their service!‎

I am compelled to write a review after calling to schedule a cab just now and after seeing all of these vicious reviews below. I always use American United Cab because of their consistent, reliable and friendly service. Not only do I frequently call to schedule their service, when I hail a cab on the street, I am delighted when there is a United cab available.‎

I called to schedule a cab at 8:15 am because they need an hour notice if you want to be picked up at a specific time. I asked for a cab at 9:20. I received a call saying they were there at 9:15. I put my shoes and coat on, before I could unlock the door and go downstairs, I had another call saying they were there. Walking down the stairs I had another call saying they were there and he had been waiting over 10 minutes and was about to leave! I said I had received the first call under 5 minutes ago - in fact I had received 3 calls in under 5 minutes, which I was easily able to check from my cell phone, so no error or unfair judgements here. They said I was rude for making him wait since drivers may arrive early, well I would have been downstairs faster if they had not called 3 times in 5 minutes! It is fair to note that I was still downstairs at 9:19 and had asked for the cab at 9:20 so I was down there within 5 minutes of the initial call saying he had arrived. I was stalked and ...