Once a great place, but no more.
The death of a great salon. Once a great place to get a fabulous haircut and other male grooming services.
My boys and husband have been clients for several years. Over the past 2 years the girls have started to dress like they have just rolled out of bed, are consistently late and the quality of service is just not there any longer. The disorganization of this salon is maddening when you have a schedule to keep, a job to go to and children with activities to attend.
It would appear that AM cannot keep a receptionist for very long and it is a constant battle to receive your discounts and to get them to write down your appointment for the correct date and time.
The last straw was approximately 3 weeks ago when the phone calls from the salon started to come in asking us not to take calls from our regular stylist. Saying she had been fired along with other information that customers need not be privy to. Messages were left on both my husbands cell phone as well as our home phone. Now we are being harassed to make appointments. This will NOT happen.
My greater concern is allowing my children to get their haircuts while the 'adults' talk about subjects not meant for little ears. The owner is a dramatic mess and seems to always be on edge. Listening to how he speaks to staff and people on the phone is not only uncomfortable, but very unprofessional.
The quality of services has drastically declined and is definitely not worth the premium pricing. I take pause to how the stylists dress now and wonder how much of the $50.00 per cut they are receiving when the stylists seemingly do not even own anything more than tank tops, old jeans, t-shirts and jogging pants. Definitely not something one expects when the salon advertises its name as being a luxury salon and spa and charges as if they are one.
Although we are sad to see a once nice place go, we are happy with the new salon my husband found for the males in our family. May the original American Male Salon and Spa rest in peace.
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