I have a 7 year old english bulldog named Bella that has had chronic skin problems and rashes all over her body. A friend had referred me to Alta Rancho Pet Hospital after they had treated her pet for allergies so I called and they were able to see me the same day for an exam. The technicians were great in giving me advice in general maintenance care for Bella and Dr. Henderson was amazing, she explained everything about allergies so clearly to me. After testing my pet for allergies, we were able to start her on weekly allergy injections and medicated shampoo baths, which have helped so much! I had always felt so bad for Bella because she seemed so miserable scratching and with all of the skin infections that she had from itching so much. I am so grateful to Dr. Henderson and her staff for all of their care, they are always so helpful to me when I call and really care about my pet. I can't imagine ever taking Bella or any of my other dogs to anyone else!

I found this animal hopsital when my puppy started getting bald spots. I was so worried about her and the staff assured me that she would be ok. She is a little on the grumpy side so i was nervous about taking her places, but she seemed to love everyone there. It turned out that she had mange. They were very informative and we both were very pleased with everyone there. We have been coming here for years now and they are like her second family!!

This place was wonderful. I not only felt comfortable when leaving my animals there, but I enjoyed the friendly staff as well. They not only take really good care of the animals, but get to know them as well. What more can you ask for from a vet?

We lost our cat there after the doctor tried to perform an exploratory surgery on him. We feel the doctor did not listen to us when we said we thought he was too weak to have surgery and he reassured us he would be fine. Please listen to your own heart and judgment when you feel something in your gut, stay with it and be firm, don't let vets or doctors tell you something you know in your heart about your own pet/family member. You know them more than anyone. I think they were trying to do what THEY thought was best for him but they really need to listen to the owners seriously first and consider that before moving forward. Take caution. I miss my baby and would have rather let him pass in my arms than on a table around strangers.

I am a very protective pet owner and am very discerning as to who I feel comfortable with treating my dogs, two of which have a lifelong disease requiring ongoing monitoring and treatment. Dr. Shufer and Dr. Henderson are both top notch but their vet techs are amazingly knowledgeable. I have yet to find anyone at Alta Rancho that hasn't been able to answer my questions and believe me, I can be a real pain. They probably hate to see me coming but I am always met with a smile, my pets are treated like one of their own and I am given as much time as I need to ask questions, etc. Their prices are on the high side but I've found that you get what you pay for so if you want peace of mind and don't mind paying a bit extra for it, then don't bother to take your beloved pets anywhere else.