Yeah, this place really stinks. I too would like to walk into a small shop and deal with some decent people who have at least a little knowledge. The manager here (Jared) is very rude. Wont be going back anymore and certainly would not recommend this place.
As musician, you hope to walk into a small guitar shop, you expect to see a lot of cool gear, meet some knowledgeable nice people, not at Allegro. The majority of the workers do not have much knowledge with music gear or are just plain rude to the customer. The workers who do give lessons are extremely knowledgeable but regardless i would not reccomend this shop to anyone in the chicago-land area.
Pros : Good teachers
Cons : Rude customer service, small ammount of knowledge to gear.