needed estimates. they came down took a look, months passed never called me. i called them several times, was told they were ready and they would call me right back, never did. called them again, was told they would come down again for another look with a different contractor, cause the first guy wasn't in, but never showed. that's why this company seems to be full of it !!!!!!!!!!!!!

August 2008

We used this company and had to fire them before entire insurance job was completed. All Valley Restoration refused to return all our personal possessions, and our furniture unless they received our entire insurance dollar amount for all completion of the work, and wanted a Certificate of Completion signed by us (approx 3/4 of all our furniture was removed from our home to do the restoration work). We had to hire an attorney and the Cameron County Judge ordered them to return all our personal possessions and furniture. We then had to return to court again and AVR was granted only the amount of money for the work they actually did, but was not paid for the work they did not complete . We have an entire photo album of proof of this entire situation. Beware, we would never, or recommend anyone else ever, to use this company again. It was the worst nightmare of our life.