The new owners are great! Theyre very helpful and go out of their way to provide great customer service!

My 1st and only experience with this store was disastrous. The store has the ambiance of a morgue and I was soon to learn why. I am a bicycle commuter and all I wanted to do was send a 1 page fax so, because I didn't know if they provided the service or not, I walked my bike into the store to inquire. They said they did so since a fax typically takes about 1 minute and since I was the only person in the store, I kept my bike with me. About 2 minutes later I was told by some angry old man from the back room to "Get that bike out of my store!" I agreed and walked outside but there is no place within 100 yards to lock my bike up. I returned to the store with my bike to explain this and to get my fax sheet back since it wasn't working and the angry old man blew up. He was nearly screaming at me before I had the chance to explain that I was getting my paper and leaving. Keeping in mind that I was the only person in the store and consciously holding my bicycle, I told him he needs to calm down and told him where he can put his business and he jumped over the counter to run me out of the store that I was already on my way out of. This is by far the worst customer experience I have ever had. This treatment of customers does not warrant this company turning a profit and they will deserve to soon run themselves out of business. I am an honest person and am non confrontational. I have no personal reason to fabricate stories about this place but I recommend that NO ONE patronize this establishment because they should not be allowed, as business owners, to treat people this way.

Excellent family-owned business, going out of their way to be helpful.
They called me on my cellphone when I had a bunch letters misdelivered to a mistake
I made on my forwarding.
Highly recommended

I used to get my packaging, shipping done at this store, but after a few rude encounters with the staff (the husband) I am never going back. After talking to others, it seems he has some kind of attitude problem with non-white people. I have always tried to support small business owners and avoid large chain stores, but if he doesn't want my business, I'd be happy to go to FedEx Kinkos, where I don't have to pay an extra charge to the shopkeeper.

Great alternative to going to the post office; this small family owned shop has a variety of services; from notarizing, copying (small scale), mailing UPS or USPS. Very friendly service; may be slow at times because there may be one person working at time. Also, my keys that were copied there didn't work; twice.