FUTURE BRIDES
FUTURE BRIDES: Go to Venturas!!!! This is the worst bridal store ever, I dont recommend anyone or bride to go here what so ever! They will lie, mislead you, and completely rip you off. I purchased my wedding dress and bridesmaid dresses from this store. ilene the assistant manager and sales lady Jackie are LIARS. The dress i purchased was a size 10 i needed a 2 to 4. We were going to go to another Alfred Angelo store, they had the same dress but in a size 8 which meant less alterations for me, both of those ladies assured me that since i needed alterations I should just buy the dress there. Both said that alterations were 1 flat fee no matter how much needed to be done, ilene even went as far to say "i will get it down in writing for you" She handed me a paper saying it would be $137 all together. I was then told to come in 3 weeks prior to my wedding for the alterations and fitting. I did just that and before leaving was charged $480 dollars for alterations and an additional $30 rush fee so it would be ready in time!! When i was told to come in at that time! The manager looked at me like I was crazy when i said that ilene and jackie said it was one flat fee for alterations he then showed me that the alterations go by hours of work!! Alterations were actually going over what they were allowed to charge me for. If it wasn't for the fact that my wedding was 3 weeks away with my dress half paid for, I would not have purchased a single thing from them, when i went in for my final fitting, I had slightly bent over to put on my wedding shoes and the top hook above the zipper broke, the alteration lady said that it was not a big deal, it was only a hook and it just "came undone" she didn't bother saying it had actually broke! She didnt even care because she was in such a rush to leave! wedding day comes along and i find the broken hook, on top of that it caused my beading to unravel along the back of my dress! i spent half the night pulling up my dress. As for my bridesmaid dresses, Jackie ordered 3 of the dresses 2 sizes too big!! She ordered them size 4-6 for "size 2" girls!! Another dress was ordered too small (knowing that bridesmaid was pregnant and would be 8 months on the wedding) Jackie was even asked to please order her a size bigger and she did not! The only bridesmaid who did get the correct size was there to make sure the right size was ordered! After trying on the size 8 dress and watching it fall right off her they tried ordering her that very size!! Not to mention she was then given attitude and rude service for deciding to order the smaller size. These people are ridiculous! I cant believe they would purposely do these things to customers. The bridesmaid dresses were $200 dresses, why would they want to pay you $200 more dollars for alterations when you screwed up their sizes and orders from the beginning! This store is so unprofessional! As for the owner you need to start by firing your manager, your assistant manager, AND your sales lady Jackie. Can you not see all the reviews are BAD!!
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