Never Came for House Call
My LCD had been victim to a rogue power surge, and so I called Alex's TV repair around 9:00am this morning. The lady on the phone was very nice, took my address (West Hollywood) and a description of my TV, and told me that no problem, someone would be over later in the day to take a look. It would be $65, and if it could be fixed they would apply that towards the cost of repair.
So I took off work and waited at home. When no one came by 5:30pm, I called again to politely ask if someone was still coming. A man on the other end told me that they "don't work in my area" and that the lady should have told me that. Meanwhile, I've wasted an entire day, waiting at home.
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