Run Away!
If you are looking to Lease a property, or find a management company for your property steer clear of Aim! I have been an AIM tenant for 9 months and can't wait until my lease is up! The majority of the AIM staff are rude and impossible. Repairs take months, and they accept no responsibility for any faults. I am in frequent contact with the owner of the property because my requests for repairs are ignored. Most of the time, when I speak with the owner, he has know idea that repair requests have been made.
In fact, when I moved in I found the unit filthy, including putrid cheese in the refrigerator, urine in the toilets, stains on the carpets, black mold on the window sills and slime and dirt all over the bath and shower. I sent an email with photos to the owner of AIM who forwarded it to the "repairs specialist" who then told me I "needed to stop being childish". The repair specialist has even gone as far as lying to other tenants saying all the other tenants have made complaints about them. While sitting in the AIM office awaiting my keys before move in , this same repair specialist, screamed "These F@#*&^% tenants are Retarded!" to another staff member. When she noticed me sitting in the reception area, she ducked into a cubicle.
To use the word "service" to describe any thing that AIM Realty provides is a joke. I can't wait to move!
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