It took over 2 weeks and several requests to repair the noisy attic fan. Sump pump clogged and stunk the lower floor of the house a little over a month ago. It took 2 requests and over a week later before the repair was started. I called for the same problem yesterday 10/8/09 and wonder if when will they come to fix the problem. It is now the weekend and unlikely someone will be coming.

I did not like the renters point of view that I recieved from them. I understand their point of view as their job is to fill the properties as quickly as possible, yet I disagree with the tactics that were used. Extra fees, added pressure to commit a few days earlier than had intially told them we would be ready, The little things like that add up. I believe that a business should remain proffesional as well as adaptive and flexible towards their renters. Overall in the future I will never use a renting agency to rent from again!

These company is horrible. They treat their renters like dirt. They will not take any responsibility for the damages that happen and they are rude and very unfriendly. They will lie to your face. I think that they are a drain to our community.

more personable than several of the other property management offices in Reno, we found a property they were managing, but had to leave town within 1 day of finding the property. the staff did everything they could to expedite us securing the rental and we are happy with their service.