they're always so kind with my dog,i just love their service, how they check my little nutty, it makes me feel comfortable.. i just love their service..

I have been taking all my animals to this hospital for over ten years and have always gotten excellent care. They have evening appointments and the front desk and veterinarians are all great. Any time I have any problems with my pet they have been very helpful and they always give me an estimate so that I know just how much things are going to cost before any treatment is performed. Everyone who needs a good veterinarian should go there.

I honestly could not believe this place. I brought my cat in to find out if she had been spayed and intended to spay her if she was not. The tech shaved her belly and told me she had not been fixed. So I agreed to go ahead with it. I picked her up like normal and they gave me a list of instructions of how to care for her after this procedure. The next day I go to look at her stitches and they weren't there! She hadn't been spayed, even though I had been charged for it. So I called them and they say that I was told she had been spayed before (which I never was) and that I agreed to have her spayed even though I knew she was already! I said, then why did the lady that checked me out give me a list of after spay instructions and why was I charged for it! They then said I was lucky to only be charged for the spay procedure and not the $150 to put her under anesthesia. I couldn't believe it! I looked over my bill more closely after that and found that they charged me $15 for a nail trim when they told me on the phone that it would cost $6.50. Also they called during the day and told me that she had ear mites, so I asked how much it would be to clear up. They said $45 for the medicine and didn't mention that they also charged me $35 for a ear mite cytology. I understand if it is necessary but they were really sneaky and didn't mention this additional charge. All and all, save yourself money and stress and go somewhere else!

I was told Very Bodly by the on call Vet that I need to cut my cat's ear off and take part of his nose because she thinks he has skin cancer. I was in the Vet's office for 2-1/2 hours wondering what they are doing. My cat was getting an x-ray on his back legs. I go in the room to find out that they didn'g get a good x-ray and they needed to do it again.They tell me I cannot get the medicine he needs until his blood work comes back. I go to check out and they tried to charge me for the medicine I was not even getting. I also get the wrong cat. I noticed I had the wrong cat in my carrier when I put him in the car. I go back to the office to tell the front office girl that they gave me the worng cat. Her response was, Oh, I just grabbed any White Cat. i will never go back to ABC on Ronson Rd.

Recently I have heard so many complaints about this place including stories from a former employee. Sadly I took a cat there to be spayed a few years back and they did a hack job on her.. she had the biggest spay scar I've ever seen and she was bleeding badly. I had to take her back to be re-stitched the same day. Cat did not pull stitches out as she was still heavily sedated.