1 word HORRIBLE!!
I made an appointment to have my dog seen after a trip to an emergency vet. I'm new to town and had yet to find a Vet. My friend referred me here after having a bad experience but they made it right. Needless to say I went in and was there early for my appointment since I was a new patient. Never was told that the vet was running late but stayed anyway after almost 30 minutes of waiting in the waiting room. My dog and I were brought in to the exam room where I was informed the vet would be in shortly 35 minutes later and over an hour after my original appointment no one had come in to see me or my distressed pet(who dislikes the vet's office like most do). I had to go out to the reception area where I was told that the doctor was running late. I asked why no one had informed me and they said I can't answer for anyone in back. Needless to say I told them to cancel my appointment, asked for a manager who was not there nor was there"anyone that I could speak to". ...
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