When I was an aspiring artist as a teenager 20 years ago, I used to go in here from time-to-time for art supplies. I long since gave that up, however, and so hadn't been in here for over 15 years until a few months ago.

I had been meaning to get a couple of poster-sized prints custom framed for a while, but never seemed to find the time to get that done. I was also a little leery of the potential cost of custom framing in general. Then one day we received a coupon in the mail from Aaron Bros. for 60% custom framing. I had heard some mixed things about their custom framing service, "But if not now, when?" I asked myself. So off I went.

And you know what? I had a great experience. The guy in the custom framing section was very friendly and helpful. I took several of his suggestions and I was very, very pleased (surprised, even) by the end results. They really exceeded my expectations.

That being said, I do have a constructive criticism. The guy who worked there continuously made suggestions about alternative framing styles or materials without ever mentioning relative price. I had to ask him a few times about that. When I did, he always answered knowledgeably and in a friendly way. But he never volunteered pricing information himself, even after I asked the first few times. This left me wondering wether I was being steered toward more expensive options, in a way that was effectively negating the value of my 60% off coupon.

Because I have so little experience with custom framing, I'll never know for sure. When he tallied the total price, it was above the high end of what I had anticipated, even after the 60% discount. I would not have gone forward without that coupon, as a result. But because I have things custom framed so rarely, I may well have unrealistically underestimated the likely cost. That may be my fault. Again, I'll never know.

But I am really happy with the results nonetheless, even for the price.

The store is nice but the lady that works in the custom frame area was so rude and extremely not helpful!! I was asking her questions and she wouldn't even come closer to me! She stood with her arms crossed the entire time! Customer service?? With the economy the way it is she should be happy to have a job! I feel bad for her! Her life must be miserable. I would NOT want someone like that working for me!! Because of her I will use a different frame shop. Sorry Aaron Brothers! Id suggest getting some new staff! There are a lot of people out there that would be happy to work.

This is a wonderful store. They have an impressive selection of frames and custom framing as well. If you're into scrapbooking or other crafty things, they have a fair amount of supplies. Overall, you're not going to find the best prices here. I would actually say most frames here, while nice, are overpriced. But they do have a semi-annual penny sale where you can buy any frame and get another one of equal or lesser value (as long as it has a sticker on it) for a penny! That's the best time to shop there.
At this particular location, they aren't well staffed, so you may have to wait a while if you have a question.