I had a leak with my roof on a Saturday. Called them after trying a few others and they were the only ones that were willing to come out that day (Saturday). They showed up, identified the problem and fixed it. I would have written a review sooner but I wouldn't have known if the issue was fixed until after it rained again. It rained. No more leak, THANKFULLY! Also I was glad to know that they warrantied their work for a year.