I used Pacific Rent A Car to save (literally) $3 per day for a 3 day trip. What a mistake!!! But, live and learn.

I should have known when we pulled up and the rental car company also does go cart tours...

One morning I came out to my 2006 Suzuki something or other, which had already exceeded it's useful rental car life, and the car would not start. The "emergency roadside assistance" didn't open until after 8 AM, and I needed to be at my client's office at 6:30 AM.

When the emergency roadside service did call me back, they scheduled a jump, who proceeded to charge me $35 for his services.

Pacific Rent A Car promised to refund my $35, but refused to do so upon return of the vehicle because they felt the battery on their clunker was somehow my responsibility.

Suffice it to say, I will NEVER use this company again on my many trips to California and I would highly recommend you stay away as well!

To All the Great Folks at Pacific Rent A Car,



I wish to convey to you how very, very pleased I was with my car and your service last week. The service and the price can not be beat! I know that it is the people that make a company what it is ? and you all are doing a terrific job of making Pacific Rent A Car a shining star! I thank you from the bottom of my heart for your prompt and courteous service all around.

Do not pay attention to any of the negative postings for Pacific Rent a Car on this site. The new owners have done a great job fixing any of the previous owners or managements faults. The mini van was immaculate, the staff was friendly and helpful. They made recommendaions that were awesome in terms of a few quick local things to do and how to get there. They did not seem to mind the time it took ( at the end of their workday) to give us directions and make sure we understood where to leave the car when we returned from Palm Springs.

They have gone above and beyond most car rental experiences. I will definately use them again next year when I return to San Diego. I highly recommend.

We arrived later than planned and when we called for our pick up, they knew we were tired and picked us up immediately. We had 4 adults, a baby, and LOTS of luggage and baby stuff. We fit everything in our mini-van. The lady at the counter mapped out many points of interest that were not the usual tourist traps. All directions were clear to help us save time and money. I would not hesitate to recommend this company to anyone traveling to the San Diego area. Location was close to our hotel and closer still to the airport. The return trip to the airport was quick and easy and the drivers were very helpful and knowledgeable.

A++++++

Went there in Nov 2007, fast service, prices were the cheapest I found, and the car was clean and well maintained. The guy I spoke with was pretty friendly and had a lot of knowledge about the area and what I should see. Highly recommend it.